Wireless Services Management

More than a one-time fix, we continually monitor wireless plans and employee usage to provide you with maximum cost savings. We track and analyze thousands of plans to deliver recommendations based on actual employee data—all with the carriers you already use. Ongoing bill analyses that reveal inefficient and zero-use phones produce dramatic cost reductions. Our wireless management services arm is not affiliated with any one carrier.

By carefully negotiating a contract for wireless services and optimizing rate plans, in combination with optimizing internal use policy and implementing regular optimization functions, companies will maximize cost savings and reduce inefficiencies in managing usage and devices.  We provide you with completely objective recommendations for optimizing plans, terminating services or controlling misuse.  We offer the industry's only automated policy management capability, enabling companies to monitor non-business wireless usage leading to greater management control and savings opportunities than available through other wireless management offerings.

Telecom Lifecycle Management Mobility
We believe that a comprehensive lifecycle approach to mobile communications management reduces direct costs and increases operational efficiencies.
Our wireless management services arm understands how to bring your growing wireless challenge under control. In essence, we become your wireless department, handling asset management, provisioning, fulfillment, optimization of usage and rates on a monthly basis, creation of policy management guidelines and 24/7 live customer care by our friendly, knowledgeable team. In addition, we even put optimization recommendations immediately into action by working with vendors directly on your behalf so there is no delay in reducing your costs. In combination with our Lifecylce Management Core solution or standalone, our mobile outsourcing services will remove all the hassles of managing your organization's entire telecom function while generating a positive ROI. The summary of services for mobile devices and services includes:

  • Policy Development & Enforcement
  • Asset and Services Database and Tracking
  • Order Management with Online Order Interface
  • Provisioning
  • Rate Plan Optimization and Consumption Management
  • Billing Reconciliation and Auditing
  • 24/7 Customer Care
  • Management Reporting
  • Vendor Relationship Management
  • Communications Technology Management & Strategic Planning


 

Copyright © 2002 Tier1 Services, Inc..  All rights reserved
Revised: 
11/29/05